Terms of service

Terms at a glance

• Purchases and subscriptions

  One-off purchase: the contract is formed when we ship the product. We may decline an order e.g. due to stock or pricing errors.

  Starter Set subscription: first blade refill after 28 days at €14.90, then every 2/3/4 months. Standard shipping free. No minimum purchase on the current model. Change or cancel at least 24 h before the next charge.

  One-off purchase: the contract is formed when we ship the product. We may decline an order e.g. due to stock or pricing errors.

  Starter Set subscription: first blade refill after 28 days at €14.90, then every 2/3/4 months. Standard shipping free. No minimum purchase on the current model. Change or cancel at least 24 h before the next charge.

• Prices, payment and campaigns

  Prices in EUR incl. VAT. Checkout may offer card, Apple Pay and Google Pay. Subscriptions include consent to recurring charges. Failed charges may be retried up to 8 times.

  Discount codes may have limits. Campaign prices usually cannot be combined with other discounts.

  Prices in EUR incl. VAT. Checkout may offer card, Apple Pay and Google Pay. Subscriptions include consent to recurring charges. Failed charges may be retried up to 8 times.

  Discount codes may have limits. Campaign prices usually cannot be combined with other discounts.

• Shipping

  We ship in Finland (1–3 business days from warehouse) and elsewhere in Europe (2–6 business days). Starter Set subscription standard shipping is free; other fees shown at checkout.

  An uncollected parcel is not a statutory cancellation.

  We ship in Finland (1–3 business days from warehouse) and elsewhere in Europe (2–6 business days). Starter Set subscription standard shipping is free; other fees shown at checkout.

  An uncollected parcel is not a statutory cancellation.

• Returns, guarantees and complaints

  14-day withdrawal (not for opened hygiene-sealed products). Return to Lemminkäisenkatu 36, 20520 Turku. Customer pays return shipping.

  30-day satisfaction guarantee from ship date. Lifetime warranty on handles (excluding normal wear). Complaints for manufacturing and material defects.

  14-day withdrawal (not for opened hygiene-sealed products). Return to Lemminkäisenkatu 36, 20520 Turku. Customer pays return shipping.

  30-day satisfaction guarantee from ship date. Lifetime warranty on handles (excluding normal wear). Complaints for manufacturing and material defects.

• Disputes

  Finnish law applies. You may take disputes to the Consumer Disputes Board after contacting consumer advice (kkv.fi). EU ODR portal is also available.

  Finnish law applies. You may take disputes to the Consumer Disputes Board after contacting consumer advice (kkv.fi). EU ODR portal is also available.